Covid-19 update, 6/3/2020 - Office reopening

To Our Patients,

We hope everyone is staying safe during these very trying times. We are happy to announce that we are now scheduling in-person appointments in our office again. With our long-awaited re-opening to in-office patients come new office policies and procedures. Rest assured, while many things have changed, one thing remains the same: The health and safety of our patients is paramount.

We have implemented the following safety protocols:

  • Increasing how often we clean and sanitize all common areas including but not limited to door handles, counter tops and sinks.
  • All staff adhere to daily temperature checks upon arrival to the office.
  • All staff members are wearing facemasks when they come in contact with patients or other staff members.
  • All staff members are washing their hands regularly and using hand sanitizer.
  • PPE for our clinical staff includes: facemasks, face shields and gloves. Hands continue to be washed between every patient.
  • Patients will have temperature checks before being allowed into our office.

We now have CURBSIDE CHECK IN. UPON ARRIVAL, STAY IN YOUR VEHICLE AND DIAL OUR OFFICE PHONE NUMBER. (215-321-7221 EXT. 146 before 9 a.m. and EXT. 9 after 9 a.m.).

Entry is limited to the PATIENT ONLY. Our waiting room is closed. Please let us know in advance if you feel it is necessary to have someone assist you.

A staff member will perform a wellness screening in advance of your appointment or when entering the office.

WELLNESS SCREENING

  • In the last 14 days, have you had a fever or felt hot or feverish?
  • Experienced shortness of breath or had difficulty breathing?
  • Had a cough?
  • Experienced flu-like symptoms? (gastrointestinal upset, headache or fatigue)
  • Experienced a loss of taste or smell?
  • Been in contact with any confirmed Covid-19 positive patients?

Please understand that out of an abundance of caution, if the answer to any of these questions is “Yes”, further explanation will be required and you may be asked to reschedule your in-office appointment.

  • A FACE MASK MUST BE WORN BY EVERY PATIENT ENTERING THE BUILDING AND GLOVES IF POSSIBLE. YOU MUST BRING YOUR OWN TO YOUR APPOINTMENT.
  • YOU WILL BE ASKED TO SANITIZE YOUR HANDS AFTER ENTERING THE OFFICE.
  • AFTER YOUR APPOINTMENT, THE OFFICE WE WILL CALL YOU TO DISCUSS/ SCHEDULE YOUR FOLLOW-UP APPOINTMENT/TESTING/PROCEDURE.

We hope that all the necessary precautions and new safety measures will provide reassurance and address any concerns you may have. We do ask for your continued patience as we navigate through our new appointment procedures. We understand that you are all eager to schedule your appointments and procedures and we will make every effort to accommodate your requests. TELEHEALTH VISITS REMAIN A VIABLE OPTION FOR ANYONE WHO IS UNCOMFORTABLE/UNABLE TO PHYSICALLY COME FOR AN IN OFFICE VISIT AT THIS TIME.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we have implemented to keep you, our staff and our community safe in our practice. Thank you for your understanding and cooperation. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Drs. Breslin, Rafelson, Bohning, Mekapati and the Entire Staff of BCGI

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